MVGBet House Rules
House Rule 3775-10-01 (A)(1)
(A) Each sports gaming proprietor must have house rules to govern its offerings of sports gaming. The house rules must be readily available and easily accessible on each sports gaming proprietor’s website, mobile application, and at all sports gaming facilities. House rules must address: (1) Types of wagers accepted;
HOUSE RULES
Gamewise, LLC, operating under the brand name of MVGBet (hereafter “MVGBet”), is implementing these House Rules to govern the use of the MVGBet Sportsbook. By placing a wager with the MVGBet Sportsbook, you agree that you have read and will adhere to the House Rules at the time of the bet placement.
TYPES OF WAGERS ACCEPTED
a. Money Line
A 2 selection bet on the match result including extra-time. A bet on which team will win the match.
b. Match Result / 3-Way Money line
Predict the winner of the game. Market has 3 outcomes and draw option is offered (Team A or Player A, Draw, Team B or Player B). Bets do not include overtime period.
c. Draw no Bet
Predict which team will be the winner. Draw no bet is similar to Winner and Money line market but overtime period is excluded unless otherwise is stated. In case of a draw, all bets will be void and full stake will be refunded.
d. Point Spread / Handicap / Run Line / Puck Line
Point spread betting is a 2-selection bet with a handicap given to a team to win the match.
Team A (6.5) spread will be covered if Team A win the match or lose with a difference of not more than 6 points.
Team B (-6.5) spread will be covered if Team B win the match with a difference of at least 7 points.
e. Total
A 2-selection bet on the total number of points scored in a match. Three types of lines can be offered.
Halves: with lines such as 1.5 with two outcomes. If over 1.5 is selected, 2 or more will be won and less than 2 will be lost.
Integers: with lines such as 2.0 with three outcomes. If over 2.0 is selected, 3 or more will be won, less than 2 will be lost and exactly 2 will be void.
f. Double Chance
A Double Chance market allows you to cover two of the three possible outcomes in a game with one bet.
g. Half-Time/Full-Time
Predict the result of a match at halftime and at the end of regular time. In baseball, half time is defined the first 5 innings of a game.
h. Match betting
A bet on the outcome of a match with three options: Team A, draw or Team B. Settlement is based on the regular time result unless otherwise stated.
i. Futures/Outrights
i. Outrights are offered on the entire season unless otherwise stated.
ii. If two or more participants share the same final positions, settlement will be based on the Dead Heat rules.
E.g.: $100 placed on Dustin Johnson @+200 to finish top 10, if 3 more players tie with Dustin for top 10 your stake will be divided by 4. $25*+200=$75
iii. Shall a tournament or season be shortened, all bets will be settled according to the official ruling of the relevant governing body. If the governing body rules that all statistics are final, futures will be settled accordingly.
j. Head-to-Head
A bet on the classification of two participants in a competition or event.
k. Correct Score
A bet on the partial or correct score of a match.
l. Winning margin
A bet on the result of match with the correct band of points difference between the two teams.
m. Odd/Even
A bet on the definite amount of a defined occurrence where 0 is considered as even.
n. 3-Ball or 4-Ball
A bet on the final performance of a player or team compared to the other player or team listed in the market. In case of draw, ‘Dead Heat’ settlement rules will be ap-plied.
o. Race to X
Predict which team will be the first to score X points in the game. Race market may also refer to Runs (Baseball), Corners (Soccer), Games (Tennis), Goals (Hockey) etc.
p. Team to score first/last
Wager on the first/last team to score. Game must be completed for last team to score bets to stand.
q. Highest scoring half / quarter / period
Predict in which half/quarter/period most points/goals will be scored. If two or more quarters/periods or halves have the same highest score, then Dead-heat rule apply unless equal outcome is offered.
r. Correct scores
Predict the score at the end of normal time, unless stated otherwise. Own goals count.
s. To Qualify / Win the Cup / Advance to next round / Win the Group or Division
Bet on a team or player to qualify to the next round of the tournament. Winner is the team/player advancing to the next round or winning the cup. Should a team be dis-qualified from the tournament prior to the match, and a bye is awarded, then all qualification bets will be void.
One-leg match: If the referee abandons a match (e.g., due to crowd disturbances, un-playability of the pitch, or one team not having enough players to continue) bets will be settled based on decisions of the relevant governing body.
t. Division betting
In case of a change in the official competition rules, during the competition, bets will be considered as void.
u. Player Propositions
i. At least markets
These markets are for a player to have at least “X” amount or more of a particular statistic.
E.g., Cristiano Ronaldo “at least” 2 Shots.
This market will be a Win if he makes 2 or more shots.
This market will be a Lose if he makes 0 or 1 shots.
ii. Players “Over/Under”
These markets are for a player to have over or under “X” amount.
E.g., Tom Brady “over” 270.5 Passing Yards.
This market will be a Win if he makes 271 or more passing yards.
This market will be a Lose if he makes 270 or less passing yards.
If a result is equal to the line, then the market will be resulted as a void.
E.g., D'Angelo Russell “over” 6 Assists.
This market will be a Win if he makes 7 or more assists.
This market will be a Lose if he makes 5 or less assists.
This market will be a Push (Void) if he makes exactly 6 assists.
iii. Player participation
Baseball: Players must play for bets to have action. 8.5 Innings/6.5 Rule applies, unless settlement is already determined by either the player achieving the required outcome, or if the player has already been substituted out of the game without having done so. If a “Hitter” player was not in the starting lineup, the market will be voided. If a “Pitcher” player was not the starting pitcher, the market will be voided.
Basketball: Players must be dressed and see court-time for bets to have action. There is no time limit as to how long a player must be on court. Push rules apply.
Soccer: If a player was not in the starting lineup, the market will be void-ed. If a player is a substitute, the market will be voided.
Hockey: The respective player(s) must start for bets to have action. Over-time counts for all proposition markets, except for those that are based on specific periods of play. At least 15 minutes of official time must elapse in the 3rd Period for bets to have action. All proposition bets are singles only.
Football: Bets are action if player(s) included in wager play one down.
iv. Games postponed or cancelled
Sports postponement and cancellation rules will apply.
For soccer, if a game is Postponed/Cancelled and does not start within 5 hours of scheduled time, markets should be voided.
v. Games delayed
Sports delay rules will apply.
For soccer, if a game is delayed and does not start within 5 hours of scheduled time, markets should be voided.
vi. Games abandoned
If a game starts but is abandoned (forced to end early/prematurely), un-decided markets should be voided unless stated otherwise under sports rules.
However, in certain cases, we may determine that markets should not be voided if the same game is scheduled to resume the next day.
vii. Games suspended or called early
If a game starts but is suspended at any time and does not resume within 5 hours, markets should be Voided.
However, in certain cases, we may determine that markets should not be voided if the same game is scheduled to resume the next day.
For Baseball, if the game does reach a natural conclusion within 5 hours from time of suspension but total innings played are 8.5, markets should be voided. Or games scheduled to play only 7 innings, game must go to 7 innings (6 ½ if the home team is ahead) to have action.
viii. Games overtime
Basketball - all overtime is included in settlement.
American Football - all overtime is included in settlement.
Baseball - all extra innings are included in settlement.
Soccer - All markets are settled including overtime but does not include penalty shootouts.
Aussie Rules - All markets are settled after regular play which includes time added on by referees for stoppages but does not include extra time or penalty shootouts.
In addition to the types of wagers described above, MVGBet further relies on the Ohio Sport Catalogue in conjunction with MVGBet’s “Market List” which further describes various types of wagers in both PreMatch and InPlay categories of wagers. MVGBet’s Market List can be located as an attachment to MVGBet’s Terms of Service and is incorporated by reference herein.
House Rule 3775-10-01 (A)(2)
(2) Method for calculation and payment of winning sports wagers;
METHOD OF CALCULATION
MVGBet utilizes the following methods of calculation:
i. American format
The payoff is expressed as a digit number. E.g., -150 means that a player must bet $150 for every $100 he wishes to win. And +150 means that a player will win $150 for every $100 bet.
American formatted odds are rounded to a 5 cent value. However, the payout dis-played is calculated according to the decimal format.
ii. Decimal format
The payoff is expressed as a number with two decimals. E.g., a $100 bet on odds of 2.50 will give a potential profit of $150.
iii. Fractional
The payoff is express as a fraction. E.g., 10/15 means that a player will have to wagers $150 to have a potential profit of $100.
iv. Single
Single bets are straight wagers on an outcome selected by a player. Winnings are paid out according to our general and sports rules as the direct result of the outcome.
v. Parlays
All parlay payoffs are computed by multiplying the payoff conversion (odds equivalent to one dollar) of the teams in the parlay, by amount wagered.
Example:
Steelers -200
Mountaineers -125
Marshall +125
Ohio State -500
Browns +4 -110
Player wagers $100 on this 5-team parlay. Payoff = $100 multiplied by: 1.50 x 1.80 x 2.25 x 1.20 x 1.91 = Payout of $1,392.40 (Winnings of $1,292.40).
vi. Round Robins
When selecting 3 or more picks the Round Robin option will be available. A Round Robin bets allow you, depending on your picks, to win even if all the outcomes are not correct.
E.g.: with a 3/4 Round Robin bet, you win even if only three of your four picks are correct.
The type of Round Robin bet you select will determine how many possible combinations and the total stakes required. E.g. if you want to wager $1 on all combinations of Triples Canadian (3/4) which includes 10 combinations, the total stakes required will be $10.
Round robin combinations description will be listed in your betting slip history as the following example:
- Doubles Trixie (2/3) will appear with letters representing each pick and the possible combinations.
AB
AC
BC
Possible Round Robin types and combination are described below.
Bet Type Doubles Triples Quadruples Five-time Six-time Seven-time Eight-time Total
3 Trixie 3 1 - - - - - 4
4 Yankee 6 4 1 - - - - 11
5 Canadian 10 10 5 1 - - - 26
6 Heinz 15 20 15 6 1 - - 57
7 Super Heinz 21 35 35 21 7 1 - 120
8 Goliath 28 56 70 56 28 8 1 247
In order to fully account for the method of calculation and payment of winning sports wagers, MVGBet also considers sports specific rules which are contained in MVGBet’s response to Section 3775-10-01(A)(3), see below.
PAYOUT LIMITS
Additionally, MVGBet uses the following payout limits which can affect the payment of winning sports wagers:
a. MVGBet reserves the right to apply a maximum payout limit on a particular event on a per user and/or aggregate basis. The payout limit refers to the total re-turns, excluding the original stakes.
b. Limits vary depending on the sport, competition, event, bet type and time when the bet is placed.
c. Unless explicitly agreed by MVGBet, any bet exceeding the net payout limit may be refused.
d. A bet combining different events will be subject to the lowest level included in the combination.
e. MVGBet also applies a maximum daily payout to any user of $250,000.
Basketball
NBA Moneyline, Point Spread, Total Points & Outright winner
All others bet types $250,000.00
$50,000.00
NBA preseason Moneyline, Point Spread, Total Points & Outright winner
All others bet types $50,000.00
$10,000.00
NCAA Moneyline, Point Spread, Total Points & Outright winner
All others bet types $250,000.00
$50,000.00
World Championship Moneyline, Point Spread, Total Points & Outright winner
All others bet types $250,000.00
$50,000.00
Euroleague Moneyline, Point Spread, Total Points & Outright winner
All others bet types $50,000.00
$10,000.00
All other competitions Moneyline, Point Spread, Total Points & Outright winner
All others bet types $25,000.00
$5,000.00
Football
NFL Moneyline, Point Spread, Total Points & Outright winner
All others bet types $250,000.00
$50,000.00
NFL preseason Moneyline, Point Spread, Total Points & Outright winner
All others bet types $50,000.00
$10,000.00
NCAA Moneyline, Point Spread, Total Points & Outright winner
All others bet types $250,000.00
$50,000.00
All other competitions Moneyline, Point Spread, Total Points & Outright winner
All others bet types $100,000.00
$10,000.00
Baseball
MLB Moneyline, Point Spread, Total Runs & Outright winner
All others bet types $250,000.00
$50,000.00
MLB preseason Moneyline, Point Spread, Total Runs & Outright winner
All others bet types $50,000.00
$10,000.00
NCAA Moneyline, Point Spread, Total Runs & Outright winner
All others bet types $25,000.00
$5,000.00
All other competitions Moneyline, Point Spread, Total Runs & Outright winner
All others bet types $25,000.00
$5,000.00
Tennis
Single events, Gran Slam, ATP & WTA post qualification Match betting, Set betting & Outright winner
All others bet types $250,000.00
$50,000.00
All other events Match betting, Set betting & Outright winner
All others bet types $25,000.00
$5,000.00
Soccer
Premier League, La Liga, Serie A, Bundesliga, Champions League (group & knockout stages), Europa League (group & knockout stages), World Cup (group & knockout stages), Nations League, European Championship, UEFA Super Cup.
Market Limits Match Result & Outright winner
Total goals, Handicap, Double Chance, Draw No Bet, BTTS, To Qualify, Correct Score, Half Time/Full Time
All others bet types $250,000.00
$50,000.00
$25,000.00
England Championship, Ligue 2, 2.Bundesliga, Irish Premier League, Serie B, Eredivisie, Primeira Liga, Scottish Premiership, Turkish Super Ligi, Brazil Série A, World Cup Qualification, Copa Libertadores, Copa Sudamericana, Copa America.
Market Limits Match Result & Outright winner
Total goals, Handicap, Double Chance, Draw No Bet, BTTS, To Qualify, Correct Score, Half Time/Full Time
All others bet types $50,000.00
$10,000.00
$5,000.00
Russian Premier League, Austrian Bundesliga, Croatia 1.HNL, Denmark Superliga, English League One & Two, Finland Vekkausliga, Greece Super League, Northern Ireland Premiership, Israel Super League, Norway Elite Serie, Poland Ekstraklasa, Swedish Allsvenskan, Swiss Super League, Ukrainian Premier League, Welsh Premier League, Argentinian Primera Division, Brazilian Série B, Canadian Championship, Colombian Primera A, Mexican Liga MX, Uruguayan Primera Division, Australian A-League, Chinese Super League, Japanese J-League, South Korean K-League.
Market Limits Match Result & Outright winner
Total goals, Handicap, Double Chance, Draw No Bet, BTTS, To Qualify, Correct Score, Half Time/Full Time
All others bet types $25,000.00
$5,000.00
$25,000.00
All other soccer competitions.
Market Limits Match Result & Outright winner
Total goals, Handicap, Double Chance, Draw No Bet, BTTS, To Qualify, Correct Score, Half Time/Full Time
All others bet types $10,000.00
$5,000.00
$5,000.00
Ice Hockey
NHL Moneyline, Puck Line, Total Goals & Outright winner
All others bet types $250,000.00
$50,000.00
NHL preseason Moneyline, Puck Line, Total Goals & Outright winner
All others bet types $50,000.00
$10,000.00
All other competitions Moneyline, Puck Line, Total Goals & Outright winner
All others bet types $25,000.00
$5,000.00
Golf
PGA, European Tour & Major Events All bet types $250,000.00
All other competitions All bet types $25,000.00
Boxing & MMA
Boxing & UFC All bet types $50,000.00
All other competitions All bet types $10,000.00
Other sports
Cricket Match Winner
All others bet types $50,000.00
$10,000.00
Cycling Race Winner
All others bet types $50,000.00
$10,000.00
Handball Match Winner
All others bet types $25,000.00
$5,000.00
Motor Sports Race Winner & Outright winner
All others bet types $100,000.00
$10,000.00
Rugby Match Winner
All others bet types $50,000.00
$10,000.00
Table Tennis Match Winner
All others bet types $50,000.00
$10,000.00
Volleyball Match Winner
All others bet types $25,000.00
$5,000.00
All other competitions Match winner
All others bet types $25,000.00
$5,000.00
COMMON TERMS OF REFERENCE
Additionally, MVGBet uses the following common terms of reference in calculations and payment of winning sports wagers:
1. Unless listed either in conjunction with the odds or otherwise in the sport-specific rules or the specific bet terms, all bets should be considered valid for the result at the end of the regular time. Regular time is defined by the official rules published by the respective governing association. Should the governing association decide to stipulate, before the start of the event, that the said event is to be played with a different duration, this will be ruled as the official duration.
2. Live betting is where it is possible to bet during an ongoing event. MVGBet does not acknowledge any liability whatsoever if it is not possible to place bet or the live score displayed is not correct. At all time it is the account holder’s responsibility to be aware of the event current score and the remaining time in the said event.
To avoid any past-posted wager, a variable delay is incorporated when a bet is registered. Any odds change occurring during that delay can require a validation from the customer in accordance with the odds change setting selected.
3. The cut-off time displayed on the website is to be treated for information purposes only.
4. Statistics are displayed for informational purposes only. MVGBet does not acknowledge any liability if the information is incorrect.
House Rule 3775-10-01 (A)(3)
(3) Effect of scheduling changes and/or cancelled sporting events;
MVGBet utilizes the following settlement rules which can effect scheduling changes and/or cancellations of sporting events:
Settlement rules
a. If coverage has to be abandoned and the match finishes regularly, all markets will be settled according to the final result. If the outcome of a market cannot be verified, MVGBet reserves the right to void them.
b. In the case of an incorrect settlement of markets, MVGBet reserves the right to correct them anytime.
c. If a match does not adhere to the generally accepted format, MVGBet reserves the right to void any market.
d. If a match is not completed or not played (e.g., disqualification, withdrawal, changes in draws), all undecided markets are considered void except if otherwise stated in the Sport Rules.
e. For any team sport, if the scheduled venue is changed after a bet is placed, all bets will be void only if the new venue is a home ground of the original away team (or in the case of international matches, only if the venue changes to a venue in a different country).
For all categories or markets other than team sports, if the scheduled venue is changed after a bet is place, all bets will stand.
f. If the outcome of a market cannot be verified officially, MVGBet reserves the right to delay the settlement until official confirmation.
g. If a bet sees two or more competitors tied for the same winning position, related bets will be settled according to the “Dead Heat” rule by diving the net payout proportionally among the number of winners in the event.
h. Forfeited games will be settled according to the governing bodies ruling and in the case it’s accounted as an official loss will impact related markets accordingly.
MVGBet also uses the following sports rules which can impact scheduling changes and/or cancellations:
Sport Rules
Australian Rules Football
a. All markets exclude overtime unless otherwise stated.
b. If a match is interrupted and continued within 48 hours after initial kickoff, all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
c. Regular 80 Minutes: Markets are based on the result at the end of a scheduled 80 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time.
d. If odds were offered with an incorrect match time (more than 2 minutes), we re-serve the right to void betting.
e. If a match is interrupted or postponed and is not continued within 48 hours after initial kick-off date betting will be void.
f. If the team names or category are displayed incorrectly, we reserve the right to void betting.
Badminton
a. In the case of a match not being finished, all undecided markets are considered void.
b. If a match is interrupted or postponed and is not continued within 48 hours after initial kick-off date, betting will be void.
c. If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
d. If a team retires, all undecided markets are considered void.
e. If the players/teams are displayed incorrectly, we reserve the right to void betting.
f. Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into ac-count.
Baseball
a. Possible extra innings are included in full game markets unless otherwise stated.
b. All markets are action unless “Listed Pitchers” is mentioned.
c. All markets will be cleared according to the final result after 9 innings (8 ½ innings if home team is leading at this point). Or games scheduled to play only 7 innings, game must go to 7 innings (6 ½ if the home team is ahead) to have action.
d. In the event of a shortened game, results are official after (and, unless otherwise stated, bets shall be settled subject to the completion of) 5 innings of play, or 4.5 innings should the home team be leading at the commencement of the bottom of the 5th innings (the “4.5 Innings Rule”). Should a game be called, if the result is official in accordance with this rule, the winner will be determined by the score after the last full inning completed (unless the home team score to tie or take the lead in the bottom half of the inning, in which circumstances the winner is deter-mined by the score at the time the game is suspended).
e. If a match is played with a different format than the one the prices were based on, we reserve the right to void all markets.
f. If a match is interrupted or cancelled and won’t be continued on the same day, all undecided markets are considered void. This rule will not apply in the case of playoffs games.
g. If markets remain open with an incorrect score or incorrect match status which has a significant impact on the prices, we reserve the right to void betting.
h. If a hit and an error occur within the same play, a hit will be considered for settlement purposes.
i. If a player does not show up at the plate again but related player markets have been offered, undecided markets are considered void.
j. A foul ball will always be considered as strike for settlement purposes.
k. Listed pitchers’ markets will be void if the starting pitchers changed from the probable pitchers listed at the moment the bets were registered.
l. Should a mercy rule be applied, for settlement purposes, markets (for both pre-match and live betting) will be settled according to the result as determined by the application of the mercy rule.
Basketball
a. Markets include overtime unless otherwise stated.
b. If a match is interrupted or postponed and is not continued within 48 hours after initial start time, betting will be void.
c. For NBA, games are official after 43 minutes of play and for NCAA, WNBA, NBA Summer League or European after 35 minutes of play unless otherwise stated by the governing body.
d. If odds were offered with an incorrect match time (more than 2 minutes), we re-serve the right to void betting.
e. If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
f. In the event that a match does not finish in a tie, but overtime is played for qualification purposes, the markets will be settled according to the result at the end of regular time.
Beach Volleyball
a. In the case of a match not being finished all undecided markets are considered void.
b. Golden set is not considered in any of the mentioned markets.
c. If a match is interrupted or postponed and is not continued within 48 hours after initial start time, betting will be void.
d. If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
e. If a team retires all undecided markets are considered void.
f. Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into ac-count.
Bowls
a. In case of a retirement and walk over of any player all undecided bets are considered void.
b. If a match is interrupted and continued within 48 hours after initial start time, all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
c. If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
d. If the players/teams are displayed incorrectly, we reserve the right to void betting.
e. If a player retires all undecided markets are considered void.
Cricket
a. All markets do not consider super overs unless otherwise mentioned.
b. 5-run penalties are not considered in any over or delivery market (markets for multiple overs are not considered for this rule).
c. Twenty 20, ODI: a minimum of 90 % of the entire overs allocated for an innings must be played at the time the bet was struck for markets to be settled unless the innings has reached its natural conclusion.
d. If a match is cancelled before any play has taken place, then all markets are considered void unless the match is replayed within 48 hours of its initial starting time.
e. If the match is tied and the official competition rules do not determine a winner; or if the competition rules determine the winner by a coin toss or drawing of lots, then all undecided markets are considered void.
f. In the event of an over not being completed, all undecided markets on this specific over are considered void unless the innings has reached its natural conclusion e.g., declaration, team all out, etc.
g. If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
Cycling
a. Resulting is based on the official finishing protocol at the time of the podium awarding the participants. Any change made after this time will not be taken into account.
b. If a participant does not cross the start line, bets placed on his participation are considered void.
c. If a race or stage is not completed, all bets are considered void unless the outcome was already known.
d. If a race or stage is interrupted and continued within 48 hours after initial start time, all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
Darts
a. In the case of a match not being finished all undecided markets are considered void.
b. If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
c. If a match is not completed all undecided markets are considered void.
d. Bullseye counts as red check out color.
eSports
eSoccer
a. All markets (except first half markets) are considered for regular time only unless otherwise stated.
b. Regular 90 Minutes: Markets are based on the result at the end of a scheduled 90 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or golden goal.
c. If the market remains open when the following events have already taken place: goals, red or yellow-red cards and penalties, we reserve the right to void betting.
d. If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
e. If odds were offered with an incorrect match time, we reserve the right to void bet-ting.
f. If a wrong score is entered, all markets will be cancelled for the time when the in-correct score was displayed.
g. If a match is interrupted or postponed and is not continued within 48 hours after initial scheduled match start, betting will be void.
h. If a match gets abandoned and restarted, unsettled markets will be void.
i. If the team names or category are displayed incorrectly, we reserve the right to void betting.
eBasketball
a. If a match is interrupted or postponed and is not continued within 48 hours after initial scheduled match start, betting will be void.
b. If a match gets abandoned and restarted, unsettled markets will be void.
c. If odds were offered with an incorrect match time, we reserve the right to void bet-ting.
d. If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
e. In the event that a match does not finish in a tie, but overtime is played for qualification purposes, the markets will be settled according to the result at the end of regular time.
eIce Hockey
a. All markets (except period markets) are considered for regular time only unless otherwise stated.
b. If the market remains open when the following events have already taken place: goals and penalties, we reserve the right to void betting.
c. If odds were offered with an incorrect match time, we reserve the right to void bet-ting.
d. If a wrong score is entered all markets will be cancelled for the time when the in-correct score was displayed.
e. If a match is interrupted or postponed and is not continued within 48 hours after initial scheduled match start, betting will be void.
f. If a match gets abandoned and restarted, unsettled markets will be void.
Counter-Strike : Global Offensive
a. If a match is interrupted or postponed and is not continued within 48 hours after initial start time, all undecided markets are void.
b. Markets do not consider overtime unless otherwise stated.
c. If a match starts with a map advantage for one team, the first map is considered won by the team who owns the advantage with a score of 16: 0.
d. Markets will be settled based on officially published results.
e. If the fixture is listed incorrectly, we reserve the right to void betting.
f. In case of a walkover or retirement, all undecided markets are void.
g. If a match or map is not finished, all undecided markets are void.
h. If a match or map is replayed due to technical issues, all undecided markets will be void with void reason ‘no result assignable’. If there is a single round rollback which affects not finished rounds, only events that happen after the round restart will be considered for further settlements.
i. If the standard number of maps is changed or differs from those offered for betting purposes, we reserve the right to void betting
Dota 2
a. If a match is interrupted or postponed and is not continued within 48 hours after initial start time, all undecided markets are void.
b. Markets will be settled based on officially published results.
c. If the fixture is listed incorrectly, we reserve the right to void betting.
d. In case of a walkover or retirement, all undecided markets are void.
e. If a match or map is not finished, all undecided markets are void.
f. If a match or map is replayed due to a disconnection, or technical issues which are not player-related, all undecided markets will be void.
g. If the standard number of maps is changed or differs from those offered for betting purposes, we reserve the right to void betting.
League of Legends
a. If a match is interrupted or postponed and is not continued within 48 hours after initial start time, all undecided markets are void.
b. Markets will be settled based on officially published results.
c. If the fixture is listed incorrectly, we reserve the right to void betting.
d. In case of a walkover or retirement, all undecided markets are void.
e. If a match or map is not finished, all undecided markets are void.
f. If a match or map is replayed due to a disconnection, or technical issues which are not player-related, all undecided markets will be void. If the standard number of maps is changed or differs from those offered for betting purposes, we reserve the right to void betting.
Field Hockey
a. All markets are considered for regular time only unless otherwise mentioned.
b. If a match is interrupted or postponed and is not continued within 48 hours after initial kick-off date, betting will be void.
c. If markets remain open with an incorrect score which has a significant impact on prices, we reserve the right to void betting.
Fighting (Boxing / MMA)
a. When bell (buzzer etc.) is sounded signifying the start of the opening round the bout is considered official for betting purposes, regardless of the scheduled length.
b. All wagers including win, go/don’t go (will/won’t go), K.O., decision, draw, etc., will have action regardless of any change in weight class, scheduled length of the bout or championship sanction, unless stipulated otherwise on odds display. All fighting “pick the round” proposition wagers are “No Action” (Refunded) if the scheduled length of the bout is changed from the distance displayed by the sports book, or odds display.
c. All fights timed for December 31st are potential unconfirmed fights, and if the fight doesn't take place by this date then all bets will be void.
d. Fight Winner: If the outcomes of the market include only the two fighters and the fight ends in a draw, bets on either fighter will be refunded. If the draw is offered as a third option and the match ends in a draw, bets on the draw will be paid as winner, while bets on both fighters will be lost.
e. Total Rounds Over/Under (total). It refers to the total number of completed rounds. The halfway point of a round is at exactly one minute and thirty seconds into a three-minute round; for up to 1 minute and 29 seconds play of a round, the result is determined as ‘under’. From 1 minutes and 30 seconds and after the result is determined as ‘over’. For 5 minutes round, the half round point is 2 minutes and 30 seconds. For 2 minutes round, the half round point is 60 seconds.
Football
a. In case of any delay (rain, darkness...) all markets remain unsettled and the trading will be continued as soon as the match continues.
b. Fulltime event markets include overtime unless otherwise stated.
c. If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
d. If odds were offered with an incorrect match time (more than 89 seconds), we re-serve the right to void betting.
e. If a wrong score is displayed, we reserve the right to void betting for this timeframe.
f. In case of abandoned or postponed matches all markets are considered void unless the match continues in the same NFL weekly schedule (Thursday - Wednesday local stadium time).
g. For NFL and College football, games are official after 55 minutes of play unless otherwise stated by the governing body.
h. If the teams are displayed incorrectly, we reserve the right to void betting.
i. New first down & yards gained by play penalties will not be considered for settlement purposes.
j. In case of no plays, all markets will be settled with the next play or voided if the drive ends before reaching the respective play.
k. In case of the drive ended before the respective play number was reached, all markets for the respective play will be considered void. This includes punts and field goals.
l. Field goal yardage will not be considered for total yards gained in a play.
m. A touchdown is credited as a first down only when the offense scores a touchdown.
n. All offered players are considered as runners.
o. If no further touchdown is scored, the market will be voided.
p. Players who are not listed are considered as “Competitor1 other player” or “Com-petitor2 other player” for settlement purposes.
q. Note this does not include players which are listed without an active price.
r. Players of the Defense- or Special team are considered as “Competitor1 d/st player” or “Competitor2 d/st player” for settlement purposes, even if the player is listed as dedicated outcome.
s. Market will be settled based on TV insert and statistics provided by official associations unless there is clear evidence that statistics are not correct.
Futsal
a. All markets (except halftime, first half markets, overtime, and penalty shoot-out) are considered for regular time only.
b. If a match is interrupted and continued within 48 hours after initial kick-off date, all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
c. If the market remains open when the following events have already taken place: goals, red or yellow-red cards and penalties, we reserve the right to void betting.
d. If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
e. If odds were offered with an incorrect match time (more than 2 minutes), we re-serve the right to void betting.
f. If a wrong score is entered, all markets will be cancelled for the time when the in-correct score was displayed.
g. If a match is interrupted or postponed and is not continued within 48 h after initial kick-off date betting will be void.
h. If the team names or category are displayed incorrectly, we reserve the right to void betting.
Golf
a. In case of any delay (rain, darkness...) all undecided markets remain unsettled and the trading will be continued as soon as the round / tournament continues.
b. Wagers will be settled using the official tournament and match results of the respective governing body. This includes a play-off, additional round, or any other process which is used to determine the placings.
c. Dead heat rule applies for 3 ball markets.
d. If players are displayed incorrectly, we reserve the right to void betting.
e. Round markets:
i. If a golf round is abandoned, all undecided markets will be void.
f. 2 ball markets:
i. If both players retire at the same hole, the market will be void.
ii. A player can be considered as runner if he tees off on his first scheduled hole.
iii. Market will be void if both competitors achieve the same score for the affected round.
g. 3 ball markets:
i. If all 3 players retire at the same hole, the market will be void.
ii. A player can be considered as runner if he tees off on his first scheduled hole.
h. Competitor markets:
i. If the affected competitor retires, all undecided competitor markets will be void.
i. Total markets (strokes, eagles, birdies, pars, bogeys, 2+ over par):
i. If a player who is listed in the group retires, all undecided total markets will be void.
j. “Hole” & “Hole a to b” markets:
i. If a player who is listed in the group retires, all related and undecided “hole” and “hole a to b” markets will be void.
k. Tournament/Event markets:
i. In tournaments affected by bad weather or other similar reasons, bets will be resulted on the official result regardless of the number of rounds played.
l. Winner:
i. Settled with the official winner of the entire tournament (including extra holes).
ii. Bets on all listed players will stand once they have teed off.
Handball
a. All markets (except Who scores the Xth point and Which team will win race to X points) are considered for regular time only.
b. If the match goes to a 7-metre shootout; the markets “Who scores Xth point?” and “Which team will win race to X points?” will be voided. “Who scores Xth point?” and “Which team will win race to X points?” will be voided.
c. If a match is interrupted or postponed and is not continued within 48 hours after initial kick-off date, betting will be void.
d. If odds were offered with an incorrect match time (more than 3 minutes), we re-serve the right to void betting.
e. If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
Ice Hockey
a. General
i. All markets include overtime unless it is mentioned in the market.
ii. If a match is interrupted and continued within 48 hours after initial kick- off all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
iii. For NHL, games are official after 55 minutes of play and for non-US 60 minutes of play unless otherwise stated by the governing body.
iv. In the event of a game being decided by a penalty shootout, then one goal will be added to the winning team’s score and the game total for settlement purposes. This applies to all markets including overtime and penalty shootout.
v. If the market remains open when the following events have already taken place: goals and penalties, we reserve the right to void betting.
vi. If odds were offered with an incorrect match time (more than 2 minutes), we reserve the right to void betting.
vii. If a wrong score is entered all markets will be cancelled for the time when the incorrect score was displayed.
viii. If a match is interrupted or postponed and is not continued within 48 hours after initial kick-off date betting will be void.
b. Goal scorer markets
i. All offered players are considered as runners.
ii. If an unlisted player scores a goal or earns a point, all bets on listed players stand.
iii. For settlement purposes, only goals and assists scored during regular time are considered. Please note that if the score after regular time is 0-0, all bets will be settled as lost.
iv. All bets on players that were listed but left the game before the match end-ed (such as injuries or expulsions) will stand.
v. Markets will be settled based on TV inserts and data provided by official associations unless there is clear evidence these statistics are not correct.
c. Next scoring type
i. Even strength: Goals are considered even strength when every team has the same number of players on the ice.
ii. Power-play: A goal is considered to be a power-play goal if the team with numerical advantage scores.
iii. Short-handed: A goal is considered to be a short-handed goal if the team with numerical disadvantage scores.
iv. Penalty shot: A penalty shot is considered to be a goal if converted.
v. Empty net: A goal is considered to be an empty net goal if the trailing team pulls the goalkeeper for an extra attacker and the leading team scores. In power-play/short-handed and empty net situations, a goal will always be considered as empty net goal for settlement purposes.
Lacrosse
a. All markets are considered for regular time only unless otherwise stated.
b. If a match is interrupted and continued within 48 hours after initial kickoff, all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
c. If 60 minutes is not completed, we reserve the right to void all betting except the outcomes already determined.
Motor Sports
a. General
i. Unless otherwise stated in the market rules, the result at the time of the podium presentation is considered valid for settlement purposes.
NASCAR will be settled according to the post-race inspection.
ii. Events being shortened due to weather conditions or other circumstances, but are deemed official by the governing association, will be settled accordingly.
iii. If a race is postponed to another day (to be determined within UTC time zone) all markets are considered void.
NASCAR race will have a 7 days postponement delay before markets to be voided.
iv. Unless otherwise stated in the market rules, the dead heat rule will be ap-plied if the number of winners exceeds the expected number of winning se-lections for a specific market.
v. If one or more drivers have to start the race from the pit-lane, he/they will be ranked at the end of the starting grid for settlement purposes.
vi. If competitors (which are reflected as dedicated selections) retire in different laps, the number of finished laps is considered for settlement purposes.
b. Team markets
i. Winner (team), Top x (team) and Head2head (team) are settled with the team which has the best ranked car in the final result.
ii. 1st to retire (teams) is settled with the team which retired one car first. Please note: Specific retirement market rules are considered as valid for this market.
iii. 1st pit-stop (teams) is settled with the team whose car entered the pit-lane first. Please note: Specific pit stop market rules are considered as valid for this market.
iv. Team total overtakings is settled based on the accumulated number of overtakings of both cars in the specified team. Please note: Specific over-takings market rules are considered as valid for this market.
c. Fastest lap markets
i. The driver who achieved the fastest lap in the specified lap, cluster of laps or race is considered as the winner.
ii. The lap time in milliseconds is valid for settlement purposes.
iii. Head-to-had markets & winner of group
1. If all competitors (which are reflected as dedicated selections) retire in the same lap, the market will be voided.
2. Markets will be considered void if one of the drivers retires in or be-fore the formation lap.
d. Overtakings markets
i. An overtaking need to be maintained until the end of the lap in order to be considered for settlement purposes.
ii. Overtakings during the first lap are not considered for settlement purposes.
iii. Overtakings of a specific driver in the same lap when he enters or exits the pit are not considered for settlement purposes.
iv. Overtakings of a car in the lap of its retirement are not considered for settlement purposes.
v. Lapping and unlapping is not considered as overtaking.
e. Retirements markets
i. A car is considered as retired for settlement purposes if it doesn’t pass the finish line when the session is considered as completed unless he is disqualified.
ii. If more than 1 competitor retires in the same lap where the first retirement happened, the dead heat rule will be applied.
iii. If a car retires in the pit or pit lane, the last started lap is considered for settlement purposes.
f. Pit stops markets
i. The car which enters the pit-lane first will be considered as winner of this market.
ii. If a car enters the pit lane and retires it will still be considered as a pit stop for settlement purposes.
g. Total finishers market
i. A driver is only considered as a finisher for settlement purpose if he passes the finish line when the session is considered as ended.
Rugby Union & Rugby League
a. All markets (except halftime, first half markets, overtime, and penalty shoot-out) are considered for regular time only.
b. If a match is interrupted and continued within 48 hours after initial kick- off, all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
c. Regular 80 Minutes: Markets are based on the result at the end of a scheduled 80 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or sudden death.
d. If the market remains open when the following events have already taken place: score changes or red cards, we reserve the right to void betting.
e. If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
f. If odds were offered with an incorrect match time (more than 2 minutes), we re-serve the right to void betting.
g. If a match is interrupted or postponed and is not continued within 48 hours after initial kick-off date betting will be void.
h. If the team names or category are displayed incorrectly, we reserve the right to void betting.
Rugby Sevens
a. All markets (except halftime, first half markets, overtime, and penalty shoot-out) are considered for regular time only.
b. If a match is interrupted and continued within 48 hours after initial kickoff, all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
c. Regular 14 / 20 Minutes: Markets are based on the result at the end of a scheduled 14 / 20 minutes play unless otherwise stated. This includes any added injury or stoppage time but does not include extra-time, time allocated for a penalty shootout or sudden death.
d. If the market remains open when the following events have already taken place: score changes or red cards, we reserve the right to void betting.
e. If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
f. If odds were offered with an incorrect match time (more than 1 minute), we re-serve the right to void betting.
g. If a match is interrupted or postponed and is not continued within 48 hours after initial kick-off date betting will be void.
h. If the team names or categories are displayed incorrectly, we reserve the right to void betting.
Snooker
a. In the case of a retirement of a player or disqualification all undecided markets are considered void.
b. In case of a re-rack settlement stays if the outcome was determined before the re-rack.
c. No fouls or free balls are considered for settlement of any Potted- Color market.
d. In case of a frame starting but not being completed, all frame related markets will be voided unless the outcome has already been determined.
e. If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
f. If the players/teams are displayed incorrectly, we reserve the right to void betting.
g. If a match is not completed all undecided markets are considered void.
Soccer
a. General
i. All markets are considered for regular time only unless otherwise stated.
ii. If a match is interrupted and continued within 48 hours after initial kick-off, all open bets will be settled with the final result. Otherwise, all undecided bets are considered void.
iii. If the market remains open when the following events have already taken place: goals, red or yellow-red cards and penalties, we reserve the right to void betting.
iv. If the market was opened with a missing or incorrect red card, we reserve the right to void betting.
v. If odds were offered with an incorrect match time (more than 5 minutes), we reserve the right to void betting.
vi. If a wrong score is entered, all markets will be cancelled for the time when the incorrect score was displayed.
vii. If a match is interrupted or postponed and is not continued within 48 hours after initial kick-off date betting will be void.
viii. If the team names or category are displayed incorrectly, we reserve the right to void betting.
ix. In case of any score or card/corner/penalty related changes, we reserve the right to void betting on any video assistant referee (VAR) situation.
b. Booking markets
i. Yellow card counts as 1 card and red or yellow-red card as 2. The 2nd yellow for one player which leads to a yellow red card is not considered. Consequently, one player cannot cause more than 3 cards.
ii. Settlement will be made according to all available evidence of cards shown during the regular 90 minutes play.
iii. Cards shown after the match are not considered.
iv. Cards for non-players (already substituted players, managers, players on bench) are not considered.
c. Booking point markets
i. Yellow card counts as 10 points and red or yellow red cards as 25. The 2nd yellow for one player which leads to a yellow red card is not considered. Consequently, one player cannot cause more than 35 booking points.
ii. Settlement will be made according to all available evidence for cards shown during the regular 90 minutes play.
iii. Cards shown after the match are not considered.
iv. Cards for non-players (already substituted players, managers, players on bench) are not considered.
d. Corner markets
i. Corners awarded but not taken are not considered.
e. Goalscorer markets
i. Own goals will not be considered for Anytime Goalscorer or Player to score X or more settlement purposes and are ignored.
ii. All players who took part in the match since kick off or previous goal are considered as runners.
iii. All players who are currently taking part are listed.
iv. If for any reason an unlisted player scores a goal all bets on listed players stand.
v. Market will be settled based on TV insert and statistics provided by Press Association unless there is clear evidence that these statistics are not correct.
vi. Own goals will not be considered for Next Goalscorer settlement purposes and are ignored.
vii. All players who took part in the match since kick off or previous goal are considered as runners.
viii. All players who are currently taking part are listed.
ix. If for any reason an unlisted player scores a goal all bets on listed players stand.
x. Market will be settled based on TV insert and statistics provided by Press Association unless there is clear evidence that these statistics are not correct.
f. Interval markets
i. Markets will be settled based on the goal time announced by TV. If this is not available, the time according to the match clock is considered.
ii. Goal markets are settled based on the time the ball crosses the line, and not the time the kick is made.
iii. Corner interval markets are settled based on the time the corner kick is taken and not the time the corner is conceded or awarded.
iv. Booking interval markets are settled based on the time the card is shown and not the time the infringement is made.
v. Offsides will be settled based on the time when the referee gives the decision.
vi. This rule will be applied on any video assistant referee (VAR) situation.
vii. Penalty markets will be settled based on the time when the referee gives the decision. This rule will be applied on any video assistant referee (VAR) situation.
viii. Penalties awarded but not taken are not considered.
ix. For all 5 min/15 min interval markets, related to interval minutes 41- 45/31-45, events (goals, corners) in added injury or stoppage time will be accounted for.
g. Next scoring type
i. Freekick: The goal has to be scored directly from the freekick or corner to qualify as a goal by freekick. Deflected shots count as long as the freekick or corner taker is awarded the goal.
ii. Penalty: Goal must be scored directly from the penalty. Goals after a re-bound of a missed penalty do not count.
iii. Own Goal: If goal is declared as an own goal.
iv. Header: The scorers last touch has to be with the head.
v. Shot: Goal has to be with any other part of the body than the head and the other types do not apply
Squash
a. In the case of a match not being finished all undecided markets are considered void.
b. If a match is interrupted or postponed and is not continued within 48 hours after initial kick-off date, betting will be void.
c. If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
d. If the players/teams are displayed incorrectly, we reserve the right to void betting.
e. If a player retires, forfeits the match, or is disqualified all undecided markets are considered void.
f. Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into ac-count.
g. If penalty point(s) are awarded by the umpire, all bets on that game will stand.
Table Tennis
a. In the case of a match not being finished all undecided markets are considered void.
b. If a match is interrupted or postponed and is not continued within 48 hours after initial kick-off date, betting will be void.
c. If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
d. If the players/teams are displayed incorrectly, we reserve the right to void betting.
e. If a player retires all undecided markets are considered void.
f. Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into ac-count.
Tennis
a. In case of default, retirement or walkover of any player, all undecided bets are considered void.
b. In case of any delay (rain, darkness...) all markets remain unsettled and the trading will be continued as soon as the match continues.
c. If penalty point(s) are awarded by the umpire, all bets on that game will stand.
d. In case of a match is finished before certain points/games were finished, all affect-ed point/game related markets are considered void.
e. If a player retires, all undecided markets are considered void.
f. If a match tie-break is played as a deciding set in Bo3 format, it will be considered as the 3rd set.
g. Every tie-break or Match tie-break counts as one game.
Volleyball
a. In the case of a match not being finished all undecided markets are considered void.
b. Golden set is not considered in any of the mentioned markets.
c. If a match is interrupted or postponed and is not continued within 48 hours after initial kick-off date, betting will be void.
d. If markets remain open with an incorrect score which has a significant impact on the prices, we reserve the right to void betting.
e. Official points deductions will be taken into account for all undetermined markets. Markets which have already been determined will not take deductions into ac-count.
Winter Sports
a. In the case of change of distance, number of rounds of competitions, as well as in the case of change of the place of the competition, all bets on the event shall be re-turned.
b. The results are determined according to the official final protocol publisher immediately after the race. Any changes to the protocols of the events related to the disqualification of athletes after the race will not be taken into account.
House Rule 3775-10-01 (A)(4)
(4) Process for handing incorrectly posted sporting events, odds, or results;
MVGBet uses the following processes for handling incorrectly posted sporting events, odds, or results:
Bets Voided
i. A parlay bet will remain valid whether part of the bet was declared as voided.
ii. MVGBet reserves the right to declare a bet void, totally or partially if any of the following circumstances has occurred:
1. Bets accepted due to an error.
2. Bets placed while technical problems were impacting the platform.
3. Influence betting.
4. Syndicate betting.
5. A result was deemed as illegal.
6. An announcement occurred significantly impacting the odds.
iv. Although MVGBet takes all necessary measures to avoid such possibilities, a parlay can never include two or more bets where the outcomes are related. MVGBet re-serves the right at its own discretion to declare void all parts of a parlay which include correlated outcomes.
v. Bets can be voided regardless of whether the event has been settled or not.
vi. When a parlay bet contains a leg to be voided, the ticket odds will be recalculated accordingly.
vii. All bets placed and accepted in the following circumstances will be voided:
1. Pre-match
a. Bets placed after the kick-off.
b. Bets placed while a related event which could have involved odds movements was occurring.
2. Live
a. Bets placed with incorrect prices due to erroneous live coverage.
b. Bets placed on an outcome that has already occurred or while an event which could lead to the outcome was on-going.
c. Bets placed while an incorrect or reviewed score caused incorrect prices.
House Rule 3775-10-01 (A)(5)
(5) Method of notifying patrons of odds or proposition changes;
MVGBet patrons will be notified of odds or line changes in the following manner:
- Once the patron has added selections to their bet slip and submitted the bet slip for approval by clicking the “Place my bet” button, the system will check for odds or line changes for the selection(s) on the bet slip before any transfer of credits takes place.
- If there are odds or line changes between the selections at the time they were added to the bet slip and the current pricing for the selection(s) when the customer submits the bet slip, the patron will receive a prompt from the system which outlines the changes. This prompt will allow the patron to either refuse the changes and keep their stake amount, or to accept the changes at which point the wagers will be accepted and credits will be transferred from the patron’s account.
- Patrons have the ability to manage their preferences related to odds changes under their profile settings. There are three different options:
o Accept all odds changes (positive and negative odds and pricing changes are automatically accepted without the need for the customer to approve the new figures)
o Accept positive odds changes (changes where the odds or pricing have moved in favor of the patron’s selections will be automatically accepted without the need for the patron to approve the new figures)
o Refuse all odds changes (the customer will be prompted to accept any odds or pricing changes)
- All patron accounts will be set to “Refuse all odds changes” by default when their accounts are created.
House Rule 3775-10-01 (A)(6)
(6) Methods of funding a wager or sports gaming account;
MVGBet uses the following methods of funding a wager or sports gaming account:
Wagers may be funded through multiple options, including, without limitation, customers deposits (via credit or debit cards, ACH transfers or wire transfers), players’ winnings, and promotional credits. Deposits can be made in accordance with the regulations set forth by the Ohio Casino Control commission. Additionally, MVGBet uses freebets as a method of funding a wager:
FREEBETS
i. Freebet entitles you to place a bet without prior deduction of the stake from your ac-count balance.
ii. In addition to these freebet rules, our Terms of Service may apply.
iii. Freebets are a fictitious stake which allows players to get a win in real money.
iv. Freebets are played in one time on a prematch or live straight or parlay bet.
v. Freebets have a validity of 7 days starting from the moment they are issued. If a freebet is not used by then, the freebet is lost.
vi. Freebets can be subject to certain restrictions. Possible restrictions can be sport, league, event, market type, betting slip type, odds, stake, minimum parlay elements and maximum net payout. Other restrictions can apply.
vii. Where a freebet is won, you will be credited with freebet winnings which will be equal to the freebet value multiplied by the odds stated on the betting slip minus the freebet value.
viii. If a bet placed using a freebet is cancelled or voided, a new identical freebet will be credited.
ix. Where a freebet is settled as dead heat and the corresponding odds become lower than 1.00, no funds shall be deducted from your account.
x. Where the player’s betting limits do not allow a freebet to be used, the freebet will have to be forfeited.
House Rule 3775-10-01 (A)(7)
(7) Methods for redeeming a winning sports wager;
MVGBet uses the following methods for redeeming a winning sports wager:
Winning sports wagers are automatically credited to the player account. Under certain circumstances, bets settlement and winnings can be delayed as described hereunder:
- Event not started or finished yet;
- Official results confirmation has not been received yet;
- Large number of bets to be settled; or
- Technical constraint requiring a manual settlement.
Additionally, customers of the MVGBet sportsbook may choose to use the following feature:
Cash Out
i. The Cash Out functionality allows you to redeem a bet completely or partially before its outcome is determined.
ii. The markets available for a Cash Out are tagged by a specific label in the Sportsbook section. They are defined at the discretion of the operator.
iii. The Cash Out is limited to the amount proposed by the operator and displayed in the dedicated section.
iv. The amount proposed for a Cash Out varies according to the evolution of the odds.
v. The Cash Out functionality is available in Prematch and Live on Single or Parlay bets. The Cash Out function is not available for Round-Robin bets.
vi. The minimum amount allowed to cash out is $0.10.
vii. The decision to cash out a bet is irrevocable; you will not be able to solicit the cancellation of the cashed out bet.
viii. MVGBet reserves the right to deactivate or suspend the Cash Out functionality for a specific player without justification or prior warning.
ix. MVGBet reserves the right to refuse or cancel a Cash Out request if:
a. The odds of the bet have changed.
b. The Cash Out has been offered incorrectly.
c. The result of the bet is already known when the player initiates the Cash Out.
d. A player abuses the functionality.
x. MVGBet does not guarantee the availability of the functionality continuously, even if the Cash Out had been previously announced as being available for the bet.
xi. MVGBet cannot be held responsible if the Cash Out feature is unavailable for technical reasons or for any other reason whatsoever.
xii. Bets placed that are available for Cash Out can be found in the “My Bet” section.
House Rule 3775-10-01 (A)(8)
(8) Lost or damaged ticket policy;
Physical tickets are not offered; all tickets are in electronic format and cannot be lost.
House Rule 3775-10-01 (A)(9)
(9) Expiration of any winning ticket one year after the date the ticket outcome is determined;
All wagers are settled automatically upon event completion. Winnings are automatically credited to the patron’s account.
House Rule 3775-10-01 (A)(10)
(10) Process for accepting sports wagers at other than posted terms;
MVGBet provides the following process for accepting sports wagers at other than posted terms:
Odds or Line Changes Notification
Customers will be notified of odds or line changes in the following manner:
- Posted odds will be changed automatically on the electronic boards.
- Posted changes will be updated within 10 minutes on the electronic boards.
- Non-posted printed media will be updated on a weekly basis with the date of the last issue.
The MVGBet Sportsbook will accept wagers on currently posted terms unless other-wise posted or noted on printed media.
Customers will be notified within the betting slip if odds for their selection change depending on the odds change’s settings selected.
House Rule 3775-10-01 (A)(11)
(11) Process for canceling sports wagers for obvious errors, including notification;
MVGBet provides the following process for canceling sports wagers:
Bets Voided
i. A parlay bet will remain valid whether part of the bet was declared as voided.
ii. MVGBet reserves the right to declare a bet void, totally or partially if any of the following circumstances has occurred:
1. Bets accepted due to an error.
2. Bets placed while technical problems were impacting the platform.
3. Influence betting.
4. Syndicate betting.
5. A result was deemed as illegal.
6. An announcement occurred significantly impacting the odds.
iv. Although MVGBet takes all necessary measures to avoid such possibilities, a parlay can never include two or more bets where the outcomes are related. MVGBet reserves the right at its own discretion to declare void all parts of a parlay which include correlated outcomes.
v. Bets can be voided regardless of whether the event has been settled or not.
vi. When a parlay bet contains a leg to be voided, the ticket odds will be recalculated accordingly.
vii. All bets placed and accepted in the following circumstances will be voided:
- Pre-match
a. Bets placed after the kick-off.
b. Bets placed while a related event which could have involved odds movements was occurring.
- Live
a. Bets placed with incorrect prices due to erroneous live coverage.
b. Bets placed on an outcome that has already occurred or while an event which could lead to the outcome was ongoing.
c. Bets placed while an incorrect or reviewed score caused incorrect prices.
MVGBet also provides the following patron notification process:
In the event that MVGBet cancels a bet, a notification email will be sent to the patron.
Additionally, Customer Service will contact the patron and inform them that the bet was cancelled and the reason why the bet was cancelled.
Any cancelled bet will remain in the bet history with the designation “Cancelled” to be included.
House Rule 3775-10-01 (A)(12)
(12) Process for contacting the sports gaming proprietor to submit questions and/or complaints;
MVGBet’s process to submit questions and/or complaints:
- Customers should contact customer support via email at [email protected] to submit questions and/or complaints. The customer support team can also be reached by phone at 513-613-4513.
- The information above will also be available in the help center section of the MVGBet website and apps.
House Rule 3775-10-01 (A)(13)
(13) Notification of the patron dispute process;
MVGBet’s process to notify the patron about the patron dispute process:
- Customers that wish to file a patron dispute should contact the customer support team by email at [email protected] in order to obtain a copy of the patron dispute policy. The customer support team can also be reached by phone at 513-613-4513.
- The information above will also be available in the help center section of the MVGBet website and apps.
If the internal dispute process did not provide a satisfactory outcome, and the customer’s betting dispute is related to betting that took place in Ohio, the customer can contact the Ohio Casino Control Commission at:
Ohio Casino Control Commission
https://casinocontrol.ohio.gov/
House Rule 3775-10-01 (A)(14)
(14) Notification to patrons of the voluntary exclusion program;
The Ohio Casino Control Commission in collaboration with the Ohio Lottery Commission offers a voluntary exclusion program to help individuals affected by problem gambling distance themselves from the temptation of gambling. You can request to be self-excluded from gambling activities for one year, five years or a lifetime by signing up for the TimeOut Ohio. Individuals seeking to enroll in the TimeOut Ohio, as well as those seeking to remove themselves from the program, can do so in person at the Ohio Casino Control Commission’s offices located at each of the casino properties, each of the racino properties, as well as the Main Office in downtown Columbus, or online at TimeOutOhio.com.
Patrons seeking information about the Commission’s voluntary exclusion program should visit TimeOutOhio.com
House Rule 3775-10-01 (A)(15)
(15) Any other house rules required by the executive director.
House Rule 3775-10-01 (B)
(B) The current version of the sports gaming proprietor’s house rules must always be available to the commission in a manner prescribed by the executive director.
House Rule 3775-10-01 (C)
(C) A sports gaming proprietor must submit its house rules to the commission in a manner and form required by the executive director and receive approval from the executive director prior to offering sports gaming.
House Rule 3775-10-01 (D)
(D) Any proposed changes to the house rules must be approved by the executive director prior to implementation. If the sports gaming proprietor has not received a response from the executive director regarding the proposed changes within five days the changes will be deemed approved.
House Rule 3775-10-01 (E)
(E) The executive director may, at any time, require a change to the house rules in order to ensure compliance with Chapter 3775. of the Revised Code or the rules adopted thereunder.